When Amanda and Liam founded Clann they did it to create the form of family care they wanted and could not find

Clann’s purpose is to support the informal care sector where millions of Australian families rely on care provided by well-meaning but untrained, unsupervised and unsupported, grandparents, extended family, friends, neighbours and others by:

• Creating pathways to employment for those providing informal care increasing their household income; 

• Reducing the risks of disadvantage for those providing and receiving informal care;

Clann was founded originally to create a different form of family care for children before being persuaded to expand the model to include family care for the elderly and family members with a disability in home-based settings. For Amanda and Liam the following six characteristics were missing from the options available to them at the time their daughter was 3 years old.


Amanda and Liam needed to be able to book care often at short notice and at irregular times to meet their needs as a consultant and as a small business operator working irregular hours.  Like many families working irregular shift, casual, part-time and gig economy hours it can be hard to find care options that match.


Amanda and Liam lived in a regional area with one car which made it difficult to manage long distances to drop off and pick up. More often than not they relied on informal care provided by local friends, neighbours extended family and others.

More Attention

As Amanda and Liam inspected various care venues they wondered just how much one on one attention their daughter would get to meet her specific needs. She was not an ‘average’ child.


Of all the available care options, in-home care was the one preferred by Amanda and Liam. Ideally a mix of being able to have a carer come to their home and for their daughter to attend a carers home.  However the nearest option was a 45 minute drive away which is a long way to go to drop-off and pick up, particularly when care is required for less than a full day. In this strange new COVID world we find ourselves in, in-home care with a small group is even more appealing.

Less Costly

When considering available options Amanda and Liam considered not only the rate per hour, but also the minimum hours they had to commit to per fortnight, the costs of paying for a full day when only a part of a day was needed, the penalties for being late and costs of paying for days when their daughter could not attend due to illness or other reasons. They also considered the obligations they had to meet to qualify for the child care subsidy and wondered how families that did not get the full subsidy or any subsidy due to visa status or other reasons managed.

Your Choice

When considering care Amanda and Liam really wanted a service that said, “you can choose the carer for your daughter”. However, this was rarely an option. Their daughter has some specific needs and engages with some people better than others.

As Amanda and Liam engaged with other families and carers and evolved Clann these FAMILY care characteristics have not changed and remain core to the kind of family care services Clann aspires to create to support the millions of families that have been left behind by government subsidised options.

You can check the numbers of families relying on informal care in your council area here https://clann.com.au/community

For more information please contact us on https://clann.com.au/contact